i.e., A local favorite, or highly recommended We took my husbands custom hand made tailored suit to be dry cleaned before our Air Force annual action last March. When I went to go pick it up, they could not locate my dress and his suit. A few days later, they found my dress but still could not locate his suit. Mr. Ingram assured me he would find it and if not do what was right to fix the problem. It has been almost a year of me calling on a weekly basis to be ignored by the Ingrams. They have not replaced or paid for his suit which was a beautifully made suit. Or even returned 1 phone call to us. They have ignored this problem and hide from us when we stop in to talk . I have been very polite about this, and have gave them ample time time find it and fix it. But after a year of being ignored, it is very apparent they are not going to resolve this matter. Its very sad that a company like this is treating its military members so poorly. Shame on you Ingram cleaners!!! Beware, they have horrible business ethic!

I will never use anyone else except Ingram Cleaners. I've tried all the others and I've had terrible results, lost clothing, stained clothing and terrible customer service. I suggest Ingram Cleaners for anyone to use from my many years of using them!

Highly recommend Ingram Cleaners. I've sent them my clothes for 10+ years now and have never had one complaint. The people are so kind and considerate. Ingram Cleaners is the best place to send your clothes in Abilene.

I would like to address the review about the sailor uniform. The uniform that was described makes me think of "dress blues" which are not as common in Abilene as they would be in San Diego.



I have known Andy and appreciated her care and concern for all of her work for a long time. I am sorry that you had this misunderstanding, and know that it is in no way the norm for this business.



"The first to present his case seems right, until another comes forward to question him."

I wouldn't recommend Ingram Cleaners & Laundry to anyone especially the military. Apparently, they don't have respect for people in uniform who serve our country. My sailor-husband dropped his uniforms about 3rd or last week of Feb. 2009. I can't believe it! Up to now, April 09, 2009 - his uniforms are not ready. According to Andy the manager at Treadaway branch - she has questions about the uniforms. She even had the nerve to ask me why I am so upset. I answered her with a question " Wouldn't you be if you are in my position?" She has questions when my husband gave them specific instructions on what needed to be done per military standard. She doesn't have a minute or 2 to spare to call my husband & ask those questions? What an INEFFICIENT manager! Andy should take at least a course in phone courtesy & business ethics.