My husband send me flowers from Richards this year. Unfortunately, I have worked with florist and know the cost/value of flowers. The sent me a wilted bouquet that was mostly green plants, babys breath, daisies, carnations- there were a few real flowers. What is upsetting is that my husband specified that he wanted them to send "Wall to wall flowers - no carnations - no green stuff - no babys breath." On top of promising him that his request would be met, they charged him extra for the flowers they did not include! They charged him 55 dollars for about 20 dollars worth of flowers. I would recommend anyone who wants a nice bouquet to avoid this shop like the plague. Instead try Pams Posies, Giant Eagle, or one of the many other fine florist in Akron that would never treat customers so disrespectfully.