We have had APS service our hot tub several times, Lately however we have not been impressed, Several appointments have been broken (3) or they just did not show up. Never answer their phone. They then use the excuse that the supplier is out of the parts. Reliability is not their goal.

Very good service. Needed my gas heater replaced. These guys gave me a fair estimate upon their visit. I had them install it the next day. The job had been done for 2 days when another company called & wanted to give me an estimate. I explained that they took 3 days to call back & that it was already installed. After about 20 seconds of silence he stated"Please call us when you need something else" Suuuuuure I will

Called on a Sunday afternoon expecting to leave a message. A real person answered the phone & set my appointment for Monday morning AM. I had left a couple of messages with some other services answering machines. They already had it fixed by 12:45 before the first service company even called me back. I liked talking to a real person when I need service. The spa is the best thing for my sore knees, I use it every day for therpy. Ray

I have used them for over 5 years. Service has always been prompt. They were the first pool service to ever show up in a vehicle with their name on it. Oh and yes a uniform. I have no problem with reccomending them to family or friends. Brian West