Dr. Liu was over 2 hours late for the appointment, because she added on treatments for another client. Dr. Liu, being late for another appointment, a business meeting, rushed me through. The Affirm laser was painful in sensitive areas of the face (fair skin), but was told there would be minimal pain. When beginning the second pass and pain became more intense Dr. Liu became frustrated that she had to pause (due to pain), and finally stopped the treatment (before 2nd pass was finished) saying, "you're done", walked out and I never saw Dr. Liu or spoke with her again. When I got home did some research and hope it will help you be an informed consumer.The two videos below show that Affirm Laser has a lead eye piece that goes in the eyes along with numbing eye drops.On one of the videos the doctor states it is usually not painful, but at any time if it becomes painful we can give you a shot or medication for pain (none of which was offered to me). Another doctor automatically gives numbing cream around the eye area.http://www.youtube.com/watch?v=nxkm5lR1PCkhttp://www.youtube.com/watch?v=_IhraBr-4NoAnother detail that is disturbing is Dr. Lui's specialty is Pediatrics not dermatology.

Dr. Liu was over 2 hours late for the appointment, because she added on treatments with another client. Dr. Liu, being late for another appointment, a business meeting, rushed me through. The Affirm laser was painful in sensitive areas (fair skin) but was told there would be minimal pain. When beginning the second pass and pain became more intense Dr. Liu became frustrated that she had to pause (due to pain), and finally stopped the treatment (before 2nd pass was finished) saying, "you're done", rushed out and I never saw Dr. Liu or spoke with her again. Dr. Liu’s office policy for being late, or missing an appointment is a charge; however, this does not apply to the doctors.