TERRIBLE!!!! NEVER use this service. First visit I only authorized 4 hours of labor and the girls spent 9 hours (3 girls for 3 hours) and the owner called and YELLED at ME even though she admitted that she hadnt communicated to them that they were only supposed to spend 4 hours. 3rd visit they THREW away all my delicates (cashmere sweaters, expensive bras and undies) and shoe offered to take off $20....it was over $300 worth of clothing. I insisted that she owed me AT LEAST $200 so she begrudgingly agreed to deduct $20 for 10 visits. 5th visit they dragged a plant across our hardwood floor and scratched the heck out of it. the last visit they put a 12 foot scratch in my floor and when I called the owner about that and the other floor scratches she denied that they did it (I left the house in the morning, they were the ONLY ones in the house and when I returned home the scratch was there).