Worst experience of my life!!!! I made an appointment online with the owner Nancy, showed up for it on a Saturday and Grace and Lorena acted like I had no appointment. The moment it went realy bad for me was when Lorena said 'Hola' and I said 'Hello'!! They then gave me Veda, who was very nice, but not the color expert that I had requested. I was there for 5 hours with Veda asking Lorena and Grace for help but neither of them would assist with picking the hair color or applying. My hair turned out awful with gold roots and green highlights!!! I spoke with the other owner George and he said he wanted to make things right and to give their salon another chance. He said he would fix my hair for free and the next time I needed a touch up would be free too. SO I make an appointment with George for 3:30 with Lorena and when I get there Nancy tells me Lorena is an hour behind. I say ok, I just want my hair fixed. Come 5:05 I AM STILL WAITING!!! Then Nancy comes up to me and says Lorena is still 45 minutes behind and what do I want her to do?! I told her I just want my money back. I don't have time for them not doing the right thing and screwing me over more. THEN Nancy says she'll give me all but 20% of my money for the product they used on me!! ARE YOU KIDDING ME?! Not only did I waste 5 hours there on Saturday feeling so uncomfortable with Lorena and Grace speaking spanish about me and Veda but now they want to make things right by making me wait again and then still charge me?! HECK NO!! I have never felt so mistreated by any other salon in my life and honestly maybe if I spoke more spanish they would have been nicer to me and did the right thing! DO NOT GO HERE! TERRIBLE!!