Highly Recommend!
As a first-time homebuyer I was shopping around for rates and came across Austin First Mortgage recommended by my colleague who used them for their home in Austin. I decide to call them to know if they serve Houston area, in less than 15 minutes, I received the quotes from them with such fantastic rates that none of the other lenders could even come close. I decided to go with them. Since not local, I was worried about communication and service, but from day 1 their team did a fantastic job in putting things together step by step and getting my mortgage ready in time for a very short closing deadline. Daniele our loan officer was so easy to work with, she was very knowledgeable and responsive, answered my emails and phone calls right away. She explained everything and kept me in the loop every step of the way. I couldn't be happier. I would highly recommend her! All paperwork and numbers were provided well before closing and allowed me to review everything in advance. Our closing costs came in even less than expected because she was able to offer multiple lender discounts on top of their low fees and no points charged for such good rate. Austin First Mortgage got 5 stars from our Real State Agent and our Closer as well, because our financing stood out against their other clients.

Very honest, professional and hard working team. Got the best rates compared to all other brokers and banks.

A big THANK YOU to Nancy and team for helping with the loan and closing on time.

It was difficult with the initial issues we had to close before the actual date and processing was done in less than 3 weeks.

Provided very low rate when compared to others and was a easy decision take. Was little hesitant as I had to work with the team offline since I was from Dallas but was very well taken care through email and phone conversations.

Looking forward to work with you all in future and I would definitely recommend Austin First Mortgage to my friends and family.

We recently refinance through Austin First Mortgage. Process was not that bad. We did run into some issues, but they were able to fix it without causing much delay. You do need to follow up with them on a regular basic. The bad part was after we closed the mortgage. We were inundated with mails from life and home insurance. Its almost a month and we keep getting 2-3 mails a day. Avoid if you can. There are many more mortgage company that are honest in the way they do their business. AFM- Please stop selling our information. We will be reporting them to BBB as well.

Annie was my loan processor. Who closed my several loans within a year. I have to say annie is the best ever loan processor. I am a real estate agent working with my clients for many different lenders. I understand how complicate the documents is, How other loan processors doing their work. Annie always work with clear logical protocol, can clearly answer questions, explain reasons, share her knowledge, very professional. She like to work extra hour to get the loan in time manners so we have no trouble for closing on time. She also very cooperative to other party as well such as title company, real estate agent. Whenever I have client shopping lender for finance ANNIE'S name always on my top list. Because of her I am stick my finance with Austin First Mortgage. She is extremely good, reliable, responsible, count on person. I have refer all my clients to Austin First Mortgage.

I just finished my primary home refinance and new rental property loan both through the Austin First Mortgage. It is an amazing things, which have saved so much money and tons of time for the refinance and new rental property loan at the Austin First Mortgage. I strongly recommend to lots of fields and co-workers to get either refinance or loan with Austin First Mortgage.

As far as I know, the first Austin Mortgage provides the lowest interest rate and low closing cost. All the mortgage companies’ rate much higher than the first Austin mortgage company’s rate. Before I decide to choose the Austin First Mortgage, I already got several good faith estimates from different mortgage companies, such as Chase bank, The first American bank, Wells Fargo, American bank and local mortgage companies, including companies in Houston, Austin, San Antonio and Dallas.

Thank you for the Austin First Mortgage at Austin.



Frank

Nancy is great! She is very helpful and responsive. She put my needs first and seek best interest for me. I would recommend her to anybody who wants to buy/sell the house and I will definitely choose her again!!

Working with Nancy was amazing. She gets things done in a quick and efficient way. She was very personable and easy to work with. You can tell she has a lot of experience in this field because she handled my situation with ease (which I thought would be difficult).I totally recommend Nancy

We don't mind legitimate reviews, but this is nonsensical. Of course our employees do not write reviews, they are way too busy, and by the way, that comment really borders on liable, as does the statement where you mention I speak very broken English. We process thousands of loans per year, and receive very few complaints. You can't always please 100% of the population, but we do extremely well overall on the lack of negative reviews relative to our loan processing rate per year.



So let us know who you really are Lily K., so we can research your loan, and the outcome of all interactions with you. If you're going to make these allegations, please have the guts to reveal yourself, and by the way, prove you're not a competitor.

My boyfriend and I just purchased our first house in Austin, TX. We shopped around for a few mortgage company for lower loan rate. Austin First Mortgage gave us the best rate. At the time we locked the rate, it's only three weeks to the close date. I was a little bit nervous about it, but Danielle, our loan officer, was confident about closing the house on time. She was very careful, reminding me of the documents I forgot to upload. She was patient, answering every question I ask. This is our first time go through the loan process. Their professional service made me feel that they are very reliable. Finally, we got the loan clear to close in two weeks! That's faster than I expected. I would definitely recommend Austin First Mortgage to my friends and you.

Austin First Mortgage is not the first mortgage company I've ever worked with but it's the best one. My loan has a very tight schedule which needs to be done in 21 days. They are professional and respond your questions very fast. My loan is done during 21 days and the cost is highly competitive with others. High recommend.

Austin First Mortgage worked seamlessly with me for my first mortgage. The seller demanded we should close within one month, which was a really tight schedule. We communicated using the phone, the email without any hiccup. My case was a bit complicated so the lender at one point suspended my application. The staffs at Austin First Mortgage gave me some professional advice and i was able to clarify to the lender and reactivated my case. We were able to close on time and smoothly. Also, their rates are very competitive, the person at the title company was surprised by how good the rate was.

We used Austin First Mortgage for our new purchase. They were very easy, flexible and professional to work with. They helped me close my house within three weeks time. They offered flexible rates which allowed me to pick the best possible rate.

First time to use Austin First Mortgate. Very reasonable rate and origination fees. Professional work, very efficient. They helped me close my house in less than 20 days. Good Job!

Fairly pleasant experience overall working with this company. We closed on time with no issues. It was our first time buying a house and virtually all the processes including were new to us. I requested quotes from several different lenders. The rate AFM offered was simply not matched by anyone else's--I did go through all the payments and other charges to back out the effective rate myself and that was still the case. I talked to Nancy, Jane and Danielle (our loan processor) quite often, they were knowledgeable about the business, always stayed on top of things and communicated information to us actively. Danielle was also highly organized with her work. The whole process went much more smoothly than expected with her help. Five stars.

It was a pleasure working with Austin First Mortgage; I worked with Nancy Sun and Jane Chen (the loan processor). The rate given was excellent, and we closed on time, with no issues. As my situation is a bit more complex (being a foreign national), it was great to have such professionals working for you to ensure a smooth transaction. As for those that say they are only for experienced buyers - this was my first home, and I have no prior experience with buying real estate. Will definitely be using them again in the future, and I will be recommending them to others. Thanks again!

I worked with Nancy Sun and Danielle Wang and they really helped me with my closing. Earlier (prior to knowing them) I worked with a Houston lender, they promised me the loan gave me pre-approval and after filling out their application and submitting dozens of forms and emails they came back stating I may not be approved and that, my preapproval was contingent which they never told me. With Nancy they not only preapproved me but with Danielle's thoroughness my loan was approved and closed with same int rate as the other company in less than 2.5 weeks. My title company told me that, they had never seen such a short closing time. I would recommend Nancy and Austin First Mortgage to anyone, definately you have to shop around and as long as you have their acurate GFE Nancy will try to match the price and give you same best service.



Thank you all.

They are very co-operative, gives you all instruction and help you if you are confused. I don't find any problem and very easily approved my loan. They have a best mortgage rate.

Our family friend recommended Austin First Mortgage, and Nancy Sun in particular. We worked with Nancy Sun and Jade Lee for the loan process. It has been a great pleasure to work with them. They have been very prompt in responding to the email and phone calls. Their communication has been very clear and concise. Their approach has been always friendly, and their customer service excellent. And we got a great re-fi rate.

The entire process was smooth and simple.

Any time we will recommend them to be the loan processor.

Nancy Sun was recommended to me by one of my friends when I was not happy with my first broker. When we talked, only three weeks away to the planned closing date. Nancy and Danielle worked effectively, of course, professionally, and made everything right. I completed the closing as planned, and everything was smooth. Special thanks to Danielle for her hard work, patience, and everything. Thanks so much!