I have been with Mike Metschan for 17 years and had one claim on my house for a roof. I had a pipe bust under the foundation and because the water did not damage walls, baseboards etc. they did not cover any of $5400 cost to repair. I have trusted Mikes advice for coverage on my house and cars over the years and became very disappointed in his lack of advice on what matters most!

Shop for someone else.



I had been a customer of Mike's for a long time, but they lost me due to some questionable (if not nefarious) behavior. I wanted to change my vehicle coverage from business to personal with a little less than three months remaining til expiration. They informed me that there was negligible difference in the price. However, when I received my renewal, they mistakenly mailed me the business charge. Then when I discovered what the personal insurance would cost, it was significantly less. In fact, the personal renewal was nearly $30 less monthly than what I was paying on the business policy prior to renewal. When I pointed this out, they had no reasonable explanation. After all, why would I have wanted to pay a higher premium when I tried to change it over anyway? A friend of mine who had his own insurance business (with Farmer's) told me that agents don't like to cancel in the middle of a policy that hasn't lapsed because the agency winds up eating the cost of the remainder of the policy they purchased. You can find a more honest agent out there....hopefully.