Unprofessional and disrespectful. No regard for customers time. The owner told me to come to the shop so he could go over my and show me how to operate it and what he did but he left before I got there and didn’t have enough courtesy to call and tell me he was leaving. When I arrived my car was outside in rain with windows down and another car was outside too with the roof open. When his employees finally got him on the phone after 30minutes, he said he had other cars to go look at and bid. I told him I was confused why cars were outside with windows and roofs open, he said he couldn’t predict the weather and told me to look in his shop at all the cars he has to work in. After I told him he did work in my car I didn’t authorize he told me that he was going to rip everything out and I could come back and pick my car up and he said he never wanted to see my car again. Sad but true. I would have probably still paid for the work if he was there like he said he was going to be to go over everything with me even though he left my car windows down in the rain, and did work I didn’t authorize. Smh

The sunroof on my 04 Cheverolet Tahoe was having issues closing completely. After putting a towel over the issue at night to keep moisture out, action needed to be taken quickly.



The next morning, I called in and was told I could bring it in at my convenience that day. Upon arriving, I was greeted by an extremely freindly technician, David. He was also the one I spoke with that morning, very freindly and courteous.



I explained the problem as best I could. Without any wait he began work on the vehicle. I got a crash course in sunroof education while he disassembled and diagnosed the problem.



After the problem was found, he rigged the sunroof to stay closed until I could return for the full repair with the needed parts.



This was all done for an extremely reasonable 75 dollars.



I am thouroughly impressed with the service at Texas Auto Tops and David especially.