I have been with Nancy for 9 years now and could not be happier. She and her staff are the kindest group of people you will ever meet. They are always willing to answer any question you may have, even hypothetical ones. I have referred other people I know to Nancy and they are always impressed at how nice she was as well as how much money she saved them compared to the previous insurance they had. If you want an agent who treats you like a friend and not a number I urge you to call her office