I absolutely hate to shop at this Ross store in Bellevue, in fact I no longer will go into this store, I'll just go to the Totem Lake or Issaquah store. It is a mess. The clients must be throwing the merchandize on the floor and the staff let them do it and it stays on the floor. It is so messy it is a real turn off when trying to shop. The towels and rugs are thrown on the floor. The books are a mess. The lines are long and there is usually only one or two people checking things out even when there is a big line. Who runs this store? They need some help and they have sure lost my business to Marshalls down the street.