I went in for only a hygienist cleaning. I said I only wanted a cleaning and no dentist exam. I only received a hygienist cleaning and no dentist touched me. And yet the office lied to the insurance company and billed an exam anyway which I now need to fight to be removed so I don't lose this benefit for the next 6 months with time I don't have which is why I only went in for the cleaning to begin with. Such nerve. I guess they count on people not being literate enough to read their insurance statements.