I would like to share my experience with them. I bought a watch a while ago. I realized that it is kind a loose so I need to make the cord shorter. So, I enter the store. I explain the situation to the guy and he fixed it in 30 sec. After that he was asking me $3 for that. I said, I don't have cash with me and also I am surprized he was charging for that. I didn't see any store charge for such a small thing. Contrary, he was telling me, "Nothing is free ". I believe he doesn't know, I am potential customer and there is a term says that "Customer Satisfaction Necessary". I said, I have credit card. The guy get pissed and keep telling nothing is free etc. I said, I can get the cash from atm it is fine. After that, he did some calculation and he was asking me $3.26 if I will pay with the credit card. I said, Yes sure, you can charge that much. I believe for such a jewellery store, they have to be ashamed because of this attitude. Looks like, they need this even $0.26 cent so badly. But, I told him, Online reviews are free sir, I don't need to pay for it! That's why I am writing this review. Hopefully nobody will ask me to pay for this lol. Have a nice day! :)