Friendly, flexible hour if you let her know a head of time. Mom and pop (mostly mom) place, so don't expect a fancy Hair Salon. She's a confident hair styles who ask questions, but will do as you want. Family friendly Parking is limitedMusic is more for the younger crowd, but I am not going there to listen to music. She give plenty of time between appointments, so get there early. I do, so I often get done before my appointment time.