I was looking for a Chinese place for dinner so I looked it up had great ratings. My husband and 2 year old daughter went there waited 10 min before being acknowledged that we were waiting for a table. Then we were seated at a table with a dirty purple table cloth and waited and waited no one came to take our order or even ask us what we wanted to drink... Then a couple came in they quickly made then a table the lady put water on their table and started to take their order!!! Poor service! Would have liked to try the food but wasted 30 min on waiting!! First time I have ever walked out of a restaurant! They were not even busy! Waste of time!

I must have passed by this restaurant 10,000 times over the years. I just stopped here for the first time and all I can think is why didn't I try this place sooner? The service was excellent. The restaurant was bright and clean - not the case in a lot of other places. The food was the best I've had in the Concord area. Served promptly and hot,everything was fresh and flavorful. If you haven't eaten here you are missing a great experience!

We just got back from Golden Willow Restaurant and what a wonderful experience we had. The food was exceptional. The best Chinese food that I have had in ages. The hostess/owner was such a joy to be around and makes everyone feel welcome. If she felt that you would not like a dish you were ordering she would let you know not to order it. As I said the food was out of this world. The best. Definitely will be going back over and over again.

The food is pretty good and as close to authentic as I can find around this area. The service is excellent; the hostess is the chef's wife and she is very friendly and will make sure you will enjoy your dining experience. I originally decided to check this place out because I read about the friendly service and I was not disappointed.

I really enjoy my dining experience at the Golden Willow Chinese Restaurant. The food is excellent, offering low calorie, low fat, no MSG dishes. The owners/hostess/chef/staff have great customer service and always make you feel welcome. It's amazing how the hostess always remembers your name, what you've ordered in the past and even where you sat in the restaurant the last time you were there. She's always checking to make sure your dining experience is pleasurable