We visited Texas de Brazil for my birthday. At first glance It's a very pretty restaurant. First problem was when we went to get the salad bar the first plate had a giant chip on it. This should have never made it to the floor. Then when delivering our drinks the waitress managed to spill an entire glass down on our table and all over me. She apologized, but nothing from management. The floor was left damp and slippery, a bad plan with gentlemen with large knives walking around. We never saw 6 of the meat options, even after specifically requesting a few. I spoke with a manager and he didn't seem concerned. I called the next day and spoke with another manager and again, no concern. The food was good, but terrible costumer service and no attention to detail will prevent us from ever returning. I would not recommend.

I had a horrible experience last time i went. There was a screw in the au graten potatoes. I bit into it and could not believe it. Such a nice place so i calmly told the waitress and she got the manager. When the manager came over I explained to him what had happened. So we decided to walk over to the Shaffer dish that the potatoes were in and sure enough we realized that one of the screws had fallen off that keeps the handle in place. Not a big deal as we found out where it came from and he apologized. Here is where it gets bad, he made us stay for almost an hour after so he could write an incident report and then gives us the bill. I asked if mine was going to be comped but he said its a corporate thing and i still had to pay for my meal. I did not even finish eating after that. I called their corporate office before i put anything online but they also did not do anything. Said they would give me 2 free dinners and mail them to me. I waited over a month for these so called "free vouchers" never received anything. I called again and left them a message but never received a call back about it. So if you go the food is good but remember if you find anything with your food they will not do anything for you. So pray you have a good experience cause their customer service is crap. Its not like i was asking for my wife's meal to be comped just mine at least but they don't care. My wife had to get back to work so she paid even though i told her not to and left a tip since she knows it was not the waitress fault. Its just ridiculous that this place can charge so much for a meal and then not be able to do anything.

If you LOVE meat and have never experienced a Brazilian steak house, don't go anywhere else before you try Texas de Brazil. The food and the service are excellent! The management accepts only the best from the staff, and the staff delivers. This place is well worth the price!