Sunny Acres Pet Resort
5908 US Highway 70 W, Durham, NC 27705
919-383-4238
PHOTOS AND VIDEOS
Avian And Exotic Animal Care
8711 Fidelity Blvd, Raleigh, NC 27617
REVIEWS Write a Review
My dog has been going to Sunny Acres day camp every day for the past year. He's always happy to see his 'people' when he arrives and there is always a cookie waiting for him at the desk. Once he's had a cookie (well, usually 3-4 cookies) he is walked out to his yard where he is greeted by his dog-friends and his other people-friends. It is nice to have a place where I can leave him, confident that he will be busy and happy while I am at work instead of at home without much stimulation. The times I've boarded him there, I've signed him up for day camp all day. It tires him out and he's less anxious when it's time to go to the kennel. I know there's no place like home, but Sunny Acres is a great option for him. He already knows the staff, knows the dogs, gets to play all day and is tuckered out at night. I always feel better knowing he's at a place he likes.
11/14/10
Very disappointed with the customer service. The staff is nice enough but the management is only after your money. I can not even get anyone to return my calls after they found out I wanted a refund. Customer satisfaction is not their number one priority, which tells me money is more important to them than any of your dogs.
My dog does flips in the car as we pull up. They are extremely nice and as I have spot checked them many times, I feel free to say they interact with the dogs all day long. My husky could care less that I am there to pick her up at the end of the day. Do not let the older facilities fool you. This staff is top notch, and let's face it, the dogs do not notice how new the place is!
they are a very caring about both the people and animals
they are a very caring about both the people and animals
I left my young dog at "Sunny Acres" for 3 nights, and will never return. When I picked her up, she smelled horribly - the stench of that urine that soiled the towel that I cleaned her with was covered with some sort of baby powder. When she came come she vomited several times, with large chunks of adult dog food evident (I provided her own puppy food). Worse still, she came home sick - for the cost of Sunny Acres' "service and the vet bills I could have paid a house sitter to spend the entire weekend with my dog!When I called to report the problems, I was first put on hold while my "information was located" - after 5 minutes, my call was never picked up. I called back and received a long series of excuses and assurances that I was somehow mistaken, then hung up on.
- General Info
- We are dedicated and devoted pet lovers. Most of our customers return because of our genuine affection for animals and for our commitment to the highest of standards in pet care. We pamper your pet with lots of love and personal attention. We know a happy pet makes a happy owner. You can have peace of mind when your best friend is in our care.
- Hours
- Regular Hours
Mon - Fri: Sat: Sun: - Categories
- Kennels, Dog Day Care, Pet Boarding & Kennels, Pet Food, Pet Grooming, Pet Services, Pet Sitting & Exercising Services, Pet Specialty Services, Pet Stores
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