After 3 years of using Master Cleaners, they increased my charge by $10.00, even though they still offer 12 shirts pressed for $23.00. Owner never identified herself and out of the blue stated that I had to pay the increase or they would not process. My shirts have sewn in pleats and she stated that was the issue. Plus, it would take 2-3 days more to press, when I could drop off at 7:30am and pick up at 6p.m. Payment was always made at drop off. Courtesy is not in their favor with management.