Carol Hudner was terrific. We had taken my 91 year old father to two other audiologists prior to finding Carol. They kept recommending more and more expensive devices to solve my father's hearing problems. Several times these other audiologists were on the phone with factory reps with still limited results. Carol spent a lot of time with us asking questions and testing. She recommended a middle grade device that we had already tried in the past. Carol assured us that this was a good device when adjusted properly. I watched her use setup screens that the others had never accessed before. As she was programming the hearing aids she constantly tested my father in several different ways. The end result was nothing less than remarkable. If you had not been to other less technical people first you would never truly appreciate Carol's level of expertise, she is really first rate. We saved a lot of money by getting the right device for the application and her office visit was less expensive as well. A great find.