Their idea of a haircut is to shear you as fast as they can and zip you out the door. I could have bought a home electric hair clipper kit and done as good as job for what I paid for. They definitely don't take the time to shape your hair with scissors and do a professional job. When your shopping your local walmart take notice. Each time you pass by a smart style and see how they have a constant turn over of employees. Will not be giving smart styles anymore of my money for a haircut