My Cleaners
7630 N Beach St, Fort Worth, TX 76137
817-428-3200
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REVIEWS Write a Review
01/30/15
Great staff! Have been a customer for more than 10 years.
04/02/09
Provided by YP.comMight want to steer clear of this cleaner and all the stores owned by them. They apparently have several in the area. There are frequent rate changes, clothes that come back with spots they didn't go in with, and very poor customer care. The owner cannot be reached but the woman, who I think is the owners' wife, is extremely unpleasant to deal with. She makes the comment that she has to change her prices to stay up with all the other cleaners in the area. This may be true, but to bounce them up and down on a daily basis is ridiculous, and not to mention it to customers is unexcuseable. I'll pay a little extra and take my business where they actually care about me and my clothing.
10/17/08
Provided by YP.comThe first problem was that they wrote my last nameon the inside button-down part of my shirt in something like a marker because it does not come off. And the last time I went it, the price had changed simply by adding a few extra stick-on letters to his window. No sign on the counter or on the door warning me of a price increase before I dropped off my clothes. And when I complained, he said there is a dry cleaner on every corner and he has to keep up. This is very true. And since there is, it takes good customer service and quality to keep my business. So I guess i'll go try another corner and eventually when enough customers read this review and he has no customers, he might have thought of taking better care of the ones he had.
I picked up my laundry and once I got home I noticed some tears on the back of four shirts, all in the same location. It looked like someone had stretched the shirts too hard over the ironing board and caused a small tear at the small of the back of my dress shirts. The lady accused me of buying cheap shirts. She said she would notify the manager and he would call me back. Several weeks later, no call. I finally went back and the owner blamed me for bringing in the shirts that way and said it's not his problem. He tried every excuse in the book to get me out of his store. He kept telling me to take him to small claims court and write a letter to the Better Business Bureau, but he was not reimbursing me. I'm sure he has made that threat to previous customers and they never followed through. I had no intention of taking him to court, but due to his horrible attitude and complete indifference, I will take him up on that offer based on principle. STAY AWAY FROM THIS DESPICABLE BUSINESS!
- Extra Phones
Phone: 817-498-9400
- Hours
- Regular Hours
Mon - Fri: Sat: - Categories
- Dry Cleaners & Laundries, Cleaning Contractors
- Other Information
Price Range : Average