My daughter Hannah (13) had her hair cut at the oaks mall location on 2-2-16. She went in with long blonde hair past her bra strap, asked to have it cut to right past her shoulders and ended up with a literal hack cut ( no style,no shape, uneven) above her shoulders.my daughter is devastated and has been crying on and off since we left and got up crying this morning. Doesn't even want to go to school. No matter what I say to her I can't comfort her. Don't know the stylists name but he has blue hair.