Tony is a very friendly and professional gentlemen. I switched to Julie's Cleaners from my previous #1 Express Cleaners after 15 years of loyalty because after several problems with the service I was told that it was because my clothes were NOT made in the USA. Can you believe that a dry cleaner would use the country of origin as an excuse for their incompetence? The only complaint that I have about Julie's Cleaners is that their prices are much higher than most dry cleaners but the quality of service is excellent and they are closer to my home than the previous dry cleaners. Maybe I'm just justifying the cost to myself but as far as service is concerned, Julie's Dry Cleaners does an awesome job! Believe me.