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Pacific Volkswagen

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New Car Dealers

14900 Hindry Ave, Hawthorne, CA 90250

310-531-9400

CLOSED NOW: 
Today: 7:00 am - 7:00 pm

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C
C M.

12/01/16

Provided by YP.com
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6 reviews
1.0 star rating 11/30/2016
I realize that all of my reviews are negative. However, I will only take the time out to write a positive review for businesses who go above and beyond, not for doing what a reasonable consumer should be able to expect them to do. It pisses me off beyond belief to lay out hard earned money for lousy service by a business that clearly doesn't appreciate the very lifeblood that is their customer base.That being said-

Refinanced my vehicle through this dealership. Of course the calls were nonstop before they got the business, but when an issue arose after the fact I called numerous times, could never get anyone on the phone and of course never got a call back. So I gave up.

Fast forward a year later and another issue. I took out an extended warranty through the dealer. The contract I signed indicates that my deductible, should a claim arise, is $100. However, the warranty company indicated to me that the dealer keyed it in as a $250 deductible. Tried numerous times to contact the dealer and as usual no one picks up the phone, nor do they return calls.

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DETAILS
General Info
Pacific Volkswagen is an automobile dealership and is located in Hawthorne, Calif. Its facility is spread over an area of more than 8 acres and consists of a service area, lounge and a coffer bar. The dealership offers trucks, wagons, sport utility vehicles and cars of Volkswagen. Its models include Passat, Rabbit, Touareg, Eas, GTI, Jetta and Beetle. It also offers a pre-owned inventory of Chevrolet, Buick, Toyota, Jeep, Hyundai, Saturn, Chrysler, Kia, Ford and BMW. The dealership provides financing and leasing options for vehicles in partnership with lending institutions. Its customer service department provides an online store that features information on buying and selling of cars. It also features quotes section, service booking details and e-mail options. Its black book online provides trade appraisals based on vehicle s condition, mileage, and location. Additionally, the dealership offers specials on inventory and services.
Extra Phones

Phone: 310-844-9605

Phone: 424-342-5089

TollFree: 888-862-6122

TollFree: 877-425-0939

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Category
New Car Dealers
Payment Options
Neighborhood
Hawthorne
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Data provided by one or more of the following: Thryv, Data Axle, Yext.