Horrible Service. I Paid for an expensive dress and they gave me another one, that was another color, another style and wrinkled. Definitely do not recommend it. They did not give me a refund or change the dress.

I have to say i am beyond disappointed! We came back for our fittings to try on our dress we ordered 2 months ago we get there and guess what? No dresses!! They were beating Around the bush to give us an answer! They said oh no we are only taking measurements ummm i could have sworn you did that 2 months ago with us?!! The wedding is in a month!! Ridiculous! Turns out the lady who helped us never did the paper work mind you we paid for our dresses on the spot to ensure good customer service 2 months ago!! So it was a waste of our time we had braidmaida come from San Diego some of us missed work and it got off early from work for what? To get our measurement again!! Tried to get our money back and take our business else where but its prom seAson chances of finding dresses so close to the wedding is not gonna work we had to take breathers and maybe after an hour they said it would take 15 days for the dresses to get here. Seems like the ladies that work there only want the sales. I ha another bad experience with a lady there not too long ago too. She said i could only try on 3 dresses haha way to get a sale and after she said i couldn't try on the dress bc it was a small to buy the 280 dollar dress and then come back and try it on. Umm really come back and give you $280. No way not gonna happen what if i dont like it and just so i can try it on ok no i pass she she said ok you already tried on 3 and thats the max. Like you were busy!! No one was in the store honey! Whatever as you can see i am upset and so are the rest if the girls in the bridal party dont be too surprised to see a review from them or even the bride!! ( ps you would think after all this hassle they would atleast give us a discount of some sort!)

Overall great service, they really meet their customer satisfaction goals