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State DirectoryBaptist Heating & Air
5236 S Concord St, Indianapolis, IN 46217
317-782-1900
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0We have used this company for the last 6or7 years. They are GREAT!!! Rob is a GREAT GUY and always makes sure we're happy with what he's done. Great company.
Dealing with Baptist Heating & Air for the last 20 years has been phenomenal. Always ready to take care of you most urgent need, and a compassion that surpasses all other companies we have dealt with.
Baptist just installed a complete high efficiency system for me. Hi efficiency heat pump, electronic air filter, UV light, variable speed blower, whole house humidifier, the works.
I had 3 total quotes and neither of the others spent the time to size the system to what we need - just matched what had been installed years earlier. Baptist evaluated our needs and the issues we had with our old system. The variable speed blower they suggested has made a huge difference in the noise level - our old system was so loud, and this one we can barely tell is running.
They completed everything on time with no suprises, and left everything clean when done.
If you are in the market for new system or need maintenance on an existing, I would definitely give this company a call.
We have used Baptist Heating & Air for many years. The service and selection are phenomenal. We think Rob is a great serviceman, and have used him to replace multiple units. Great job!
I called them to buy a part and they could not figure out if the part they had in stock was compatible. They did not know how to retrieve the specifications so that I could determine the compatibility. After requesting this information from two persons, a third picked up the phone and began verbally insulting me, called me "incompetent," said that my furnace was too old, and then refused to sell me anything.
The person that repeatedly insulted me, kept referring to "error codes" that I did not ever mentioned, so I suspect they may of had my call confused with another customer. Nevertheless, I can't imagine any person deserving the type of abuse that occurred. A quick Google search of the part number I gave them yielded more than a dozen results with compatible replacements, and even Walmart sells them. I would advise that people avoid this company, even in a crunch.
I cannot recommend this company enough. Staff is amazing, specifically the men who worked on my unit. Just above and beyond kindness, consideration, and care for our needs. I didn't understand my thermostat and he took the time to figure it out and show me how to use it and explained everything he did with my AC unit clearly and carefully. Our entire AC unit was replaced through our home warranty company (who I do not love) and Baptist was incredibly considerate and prompt. If you ever need anything done, THIS IS THE COMPANY TO CALL. Hands down best service I've ever received.
My AC was not working called at 8 am and was serviced the same day. Never once tried to sell me anything I didn't need. Very polite and experience in his field. Would refer this company to any body who needs service.
I am very happy with the service I received from Baptist Heating and Air. They are on time, the staff is knowledge and I had a service agreement for several years.
Baptist heating and air is a company that really cares about making people feel comfortable. They have hard working and knowledgeable technicians and great customer service.
Rob came out late on a Saturday night and went out of his way to patiently answer all my technical questions. He did a great job and quickly got our A/C working to my wife's enjoyment. Two companies did not even care to return calls, but Baptist Heating & Air, Inc. not only returned the call, but were out here to repair the A/C in 1.5hrs. Definitely the 1st guys I will call or recommend. VERY reasonably priced and professional.
I had a new furnace and air conditioner installed and I was very pleased with How polite and clean the workers were there was not a speck of dust left for Me to clean up . I also got a great product My bill was greatly reduced Yes I would call and use this company again .
Helping People To Be Comfortable
- General Info
- There's a lot about indoor air quality that you might not know and certainly can't see. Up to 72 trillion microscopic irritants, or allergens, find their way into your home every day. They include dust, pollen, pet hair and dander, dust mites, mildew, lint, fungus, most tobacco smoke, cooking grease and bacteria. Many of these particles are so small that your nose and throat can't filter them out, and they can get deep into your lungs. Breathe easier with American Standard's AccuClean air filtration system -- it removes 99.98% of particles and allergens from the air in your home. AccuClean is 100 times more effective than conventional 1" throw-away filters and ionic room appliances. Choosing an American Standard air conditioner or heat pump with an Energy Star logo is an important step to saving money on your utility bills--along with consuming less energy. What can you expect from a unit carrying the Energy Star logo? Air conditioners or heat pumps that have this symbol are at least 20 percent more efficient than the federal government's current efficiency standard. Purchasing an American Standard Heating & Air Conditioning unit with the Energy Star label ensures that you're getting the highest efficiency available. Be sure to ask your American Standard Heating & Air Conditioning dealer about local incentives that are offered by many utility companies and financial institutions for the purchase of Energy Star products.
- Business History
- My name is Rob Horton and I am the owner of Baptist Heating & Air Inc. we have been serving the Indianapolis area for over a decade. Everyday we have technicians all over Indy and surrounding areas. We love to help you to be comfortable! Please email us or call if you would like additional information on our products or services, a suggestion about how we may better serve you, or to use any of our online scheduling or service centers open 24 hours a day, 365 days a year.
- Extra Phones
Fax: 317-786-5523
- Hours
- Regular Hours
Mon - Sun: - Social Links
- Categories
- Heating Contractors & Specialties, Air Cleaning & Purifying Equipment, Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Heating Equipment & Systems
- Services/Products
- Sales, Service, Installation of Air Conditioners, Furnaces, Heat Pumps, Load Calculations for Residential & Light Commercial
- Payment Options
- Logo
- Brands
- AccuClean™, AccuLink™ Communicating System, American Standard
- Location
- Serving Indianapolis, New Palestine, Greenfield, Geist, Fortville, Carmel, Westfield, Noblesville, Fishers, Avon, Greenwood, Mooresville, Martinsville, Danville, Brownsburg, Camby, Plainfield, Acton, Shelbyville, Lawrence, Castleton, Irvington, Southport,
- Neighborhood
- Sunshine Gardens
- Amenities
- American Standard Customer Care Dealer. We sell only the best products.
- Accreditation
Nate Certified
Nexia
American Standard Customer Care Dealer. We sell only the best products.
- Associations
- Customer Care™ Dealer; N.A.T.E.
- Other Link
- Other Information
Services: Air conditioning, furnaces, heat pumps, air handlers, heating and cooling, central air, coils, indoor coils, heating units, cooling units, humidifiers, thermostats, air exchangers, comfort systems, install, service, cleaning, repair, air quality, indoor air quality, air cleaning, air purifying, energy consumption, environmental cleaner, energy conservation, energy saver, energy efficiency efficient, gas, electric, temperature control, climate control, oil, heat, air, asthma, allergy, filter, AccuClean, pollen, filtered air, allergens, air filtration, allegiance, humidity, perfect fit, whole house air filtration system, breathe easier, variable speed furnace, high efficiency, heritage, all aluminum, moisture control, thermostat controls, digital thermostat, programmable, financing, credit terms, warranty, tax credit, energy tax credit, customer care certified, NATE certified, dealer, local, sales and service, contractors, air conditioning systems equipment, heating equipment, air conditioning equipment, furnace equipment, furnace sales, furnace cleaning, air conditioners, air conditioning dealers, air conditioning suppliers, air conditioner service, air conditioner repair, air conditioning repair, heaters, installation, high efficiency systems, HVAC, reliable, trouble-free HVAC, top rated. Systems: Packaged systems, communicating systems, geothermal systems, indoor/outdoor, and light commercial. Series: Platinum, Gold and Silver.
Wheelchair Accessible: Yes