My wife brought a suit jacket less than a year old to get a faint grease spot out.She went back to pick it up and the spot was still there.She requested that the owner clean it and she would come back later to pick it up.When she returned after the second cleaning, the suit had a 3/8 inch hole in the sleeve.The lady that receives the garments said it was tagged the second time it was cleaned, not the first.The owner now says it was like that both times.Beware of dishonest businesses that don't accept responsibility.