Every time I come to the shop i am greeted with a friendly smile and lots of helping hands. These employees help you carry your piece of equipment all the way from you car to the shop to get repaired. On pickup day they also have men load you up hassle free. Outstanding customer service and reasonable prices make this the best Small engine repair business in the Chicagoland area.

This shop is my favorite in the area. The workers are very polite but very professional. The service is fast reliable and also done with perfection. I have brought in multiple small engine machines here ranging from a pit bike to a lawn mower. I always leave with the same satisfactions and a like brand new piece of equipment.

The height lever/adjustor for the blade on my lawn mower broke off. I brought the lawn mower to Nortwest Lawn & Power Equip for repair. There I met a young guy named Johnny, I believe. Make a long story short, Johnny went ahead and welded the part back to the lawn mower at a minimal cost. My lawn mower is working great... I was impressed by Johnny's service, his efficiency, and his quick and correct solution to the problem. I didn't have to fork out hundreds of dollars for a new lawn mower... I recommend Northwest Lawn & Power Equipfor all machinery repairs!

Johnny is very dishonest. He sold me a riding mower that broke down after mowing half the yard. The parts are not available and he knew this before the sale. His warranty included "free labor" but it doesn't do any good if the parts can't be had. I would recommend that you give your business to some other shop. Now I am stuck with a machine that is useless and dangerous. I'm guessing that he won't be in business much longer if he keeps screwing customers.

walked into northwest lawn for a snowblower repair walked out with snowblower at a great price. highly recommened.

Very friendly, fast, and great prices. Called the same day of repair. Kept the part to show me what was wrong with it. Dropped off my snowblower for free due to weather conditions and even helped me to prevent future repairs. Thank you Northwest. Excellent Service.