used them twice never had any problem with customer service, parts and the price was fantastic....you need parts, call them.

bought a couple of headlight assemblies for a customer. customer cancelled and we tried to return them. BPA claims they dont give refunds and that we will have an in-store credit. we asked what happens if we never buy another thing and was told it sits in limbo. never heard of a policy like this before...good luck if you ever deal with this company