I have been a loyal customer for almost 10 years. Today, I am looking for a new nail place. After being told I could be taken at my appointment time, I traveled almost 20 minutes on my lunch counting on that. Only to arrive to find that the person scheduled to do my nail appointment was only about halfway through the current manicure. Which meant that I would wait another 15 minutes. I traveled there for nothing. And I have an event tonight to go to. So I walked out. They did not call to apologize, nor has anyone tried to make it right. That's what being a loyal customer gets you now. Very sad. I really did like that place :(

Toe HELL! Horrible place! Employees' children running around crying and screaming. Scheduled appointments are left waiting while staff watches TV. Too lazy to do nail art, just refuses. Staff making calls and talking on their speaker phone while servicing clients. Three hours later the polish smears!! Money is better off being flushed down the toilet.

I usually get my nails done here, but one time I went to another place and i was extremely unhappy, so now I go back here whenever I get my nails done.

Kept older customers waiting longer than young girls. Male technicians would not perform pedicures or take care of older customers. Did not see technician's license on display. Tried to use ploy by wanting to place customer is a foot soaking capacity in order to appear as if there were taking care of then wait they took care of others who arrived later. Tried to dump customer on one technician when others were available therefore increasing waiting time for customer.