First thing first. This restaurant doesn't have wheelchair accessible for their guest. This restaurant is located on the lower level of another restaurant which they share together. They don't have an elevator that their guest can take to access this area. So you are forced to take a flight of stairs. I was offered a table in the area of the other restaurant in which shares this space with Al's charhouse. But even then I was added to a wait list with no accuracy on a quote time. The owner of Al's is quiet rude and inconsiderate of his disable guest. I don't recommend this place to anyone.

Al's Char-House is great for steak. I tried the 48oz. Porter house steak and it was great. Me and my wife went there for our three year anniversary, but she said the drinks were watered-down.

My family was there this past weekend and it was the worst dining experience ever. We waited for over an hour. I am not complaining about that. It was a Saturday evening and we chose to stay after they told us the wait was an hour. So this review is not based on the wait for the table at all. However, waiting an hour and a half for our food to come is completely unacceptable! We complained to a manager and all we received back was a nod and a smile. It was quite clear that the staff does not care at all about its patrons. We finally asked for the 2 kids meals to come out because it was now after 9pm and my niece and nephew had not eaten yet. When our food came out it was quite disappointing, to say the least, that it was HORRIBLE! Steaks were not cooked right, they were dried out, and just not good. So to add insult to injury, after waiting an hour and a half for food, when it finally arrived to our table, it was not good at all. Will NOT be dining at Al's ever again.

I have been going to Al's for years, though I don't get to go too often. They have the best steaks and GREAT portions for the price. I always have to take home a "doggy bag" because I can never finish my meal!Service has ALWAYS been the best.I would suggest this place to ANYONE that loves beef or steak for reasonable prices.Price of drinks is comparable to most places

I had the WORST experience at Al's Charhouse. My husband and I had a coupon out of the Entertainment Book:Al's Char-House Inc. - Al's Char-House Coupon Detail"Enjoy one complimentary DINNER ENTREE when a second DINNER ENTREE of equal or greater value and TWO BEVERAGES minimum are purchased ."My husband and I each ordered a dinner entree and drinks so we could use our coupon. At the end of the meal, we gave our waitress the coupon and she came back with the bill, but there was only $10 taken off. We asked her why we didn't get our COMPLIMENTARY meal, and she said oh I don't know... I've never seen this coupon. So she got her manager, her manager comes over and says " I understand what the coupon SAYS but I can't do that. I can only give you $10 off, the coupon is only supposed to be up to a $10 value." That is false advertising! If the coupon had a misprint, he should honor the coupon for us, and then solve the issue with the entertainment book after. He REFUSED to give us our com

I went to Al's for my birthday and was not impressed at all. I have been there many time in the past and have always loved it. The waiter was not very personable and I ordered my steak med-well. When the food arrived my steak was rare. It was disgusting. I couldnt wait for them to correct it because there was somewhere else I needed to be after dinner. I was pretty disappointed and will never return.

After trying all of the down town/ north side of Chicago's Big Name Steak Houses I found Al's char House. GREAT BEEF at great prices. I was surprised to find this quality at these prices. The portions are HUGE. I have paid well over twice as much for smaller portioned meals at the Big City Steak Houses that were not as good as AL's. I can't say this enough, Great Beef! I have never been able to complete a steak meal. They have the exact cuts that you will be ordering displayed in the Butcher Shop type cases when you come in. I have taken all of my out of town guest and friends there to enjoy the resturant. Everyone of them has loved it and has returned for more. I am salivating as I write this and now am planing to go there this weekend.###### Then again this is just my opinion.