Lake Charles Alignment & Brake Service
2103 Enterprise Blvd, Lake Charles, LA 70601
337-439-9465
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11/04/21
Provided by YP.comI called yesterday to see about getting a front end alignment. I was told by the woman in the office they open at 730, arrive early to get in line people are served in the order in which they arrive. I arrived this morning at 0645 being the only car there I just parked in front of the service bay. There was no door labeled entrance or signage stating where the line started. Other vehicles began to arrive. I went up to an employee asking where to sign in for the line he instructed me to drive around the side of the building. I drove around the front as instructed parked and walked in to find there were 12 people already signed up. I told the gentleman behind the desk that I had been waiting by the service bay and his reply was “you should have come to the line” I told him I needed a front end alignment his reply was “oh your going to need a tie rod changed also” I told the gentleman that I had already brought the car to a mechanic and everything was checked the gentleman then replied in a very demeaning tone “we will need to change the tie rod” I again stated that I just needed a front end alignment The gentleman replied well your going to be here all day. I grabbed my keys and left. I have never been talked to in this manner. Just awful customer service taking down to a woman. Very unprofessional employees.
- General Info
- Lake Charles Alignment & Brakes has been in business for over 70 years! From complete body work to brake service and more, we are here for you! We offer a wide range of services that keeps your car in excellent condition. We service Domestic & Foreign Cars, Trucks, Vans and R.V's. Call us today to speak to a specialist! We offer free estimates and also work with insurance claims!
- Hours
- Regular Hours
Mon - Fri: - Categories
- Auto Repair & Service, Automobile Body Repairing & Painting, Brake Repair, Truck Service & Repair, Wheel Alignment-Frame & Axle Servicing-Automotive, Wheels-Aligning & Balancing
- Services/Products
- Trailers Wheel Balancing
- Payment Options
- Location
- Serving Lake Charles, Sulphur, Westlake
- Other Link