At America's Best Inn & Suites, we are committed to providing fair quality lodging and excellent customer service to Lakeland, Fl and its surrounding area

The one star is a stretch. Started off by getting an estimate for a one week stay. That was honored at check in but 3 days later was told the price was wrong and had to come up with an additional $59 in the next 30 minutes or we would be removed from our room and refunded a fraction if what we paid. Then there's the ongoing rate increases by the hour. Checkout/checking time is 11am if you call to let them know you want to stay another night you are quoted a price, great let's stay another night right? In the time it takes to walk to the front desk that price has jumped about 20$ higher. When you inquire about the quote the manager Sam gets nasty almost combatative and asks you to pay it or leave. This is the same owner that has been seen smoking drugs in the rooms of some of his employees. Yet is quick to deny a person because " they look like a certain type of person. The rooms are borderline slum worthy and while unpacking I went to hide a few valuables under my bed only to finf