the owner of the Plaza, paul, took me from cutting my old perm off to a short, adorable cut; to long, long(below mid-back)beautiful hair to my recent off the neck in the back & face-framing in front summer cut. with great hair every step of the way, it has been a fabulous journey the past 3 yrs.(i wish i had complimented them sooner)these are the nicest, friendliest, kindest people all grouped together in 1 place. love Plaza hair.