I had family coming in and called Donna with very little notice and she came the very next day. I had the general cleaning and she did a great job. I am very picky and was thoroughly impressed at her attention to detail. I am going to have her back for a spring cleaning. The cleaning people I have hired in the past rush through to get it done. Donna did not. She even cleaned on top of the refrigerator and cleaned our cat box which really surprised me. I later found out she is involved with cat rescue. I would recommend her 100%.