Bernard Gandara has to be the most unreliable and untrustworthy insurance agent I’ve ever had the displeasure to deal with. We went into his office to speak directly to him and he wasn’t there. We were told to come back at a later time and then received a call from his assistant saying that he would be unable to speak to us because he would be out of town for several weeks. We filed a complaint with State Farm letting them know he wouldn’t speak to us. He then denied having any record that we requested to speak to him, but we have a recorded voicemail from his assistant Hilda saying that she relayed the request from us to speak with him and that he was not going to respond. We pay hundreds of dollars to this company every month and have multiple policies and Bernard does not have the decency nor the professionalism to even give us a call back. His office staff isn’t much better. They talk to you with an incredibly condescending tone. Save your time and energy and sanity and seek insurance with another agent or company. This guy isn’t worth it!