As I walked into the establishment, I was greeted by a very bleached blond korean woman who barely spoke English. I told her I needed a tream because I know that is all the can handle, but she directed me to another butcher since tob spoke persian (her words) I not wanting to be rude told her she could do it korean blond. She washed my hair very badly, she left me sitting there while she talked on the phone in korean .when I went back to the cutting area she pulled a very filthy comb and made very rude comments about my hair. She indicated without any provocation that fantastic sams was where you get a 20 minute cut at best. If I want something well done, I have to go to a different place. I very politely got up and left. THIS PLACE is not FANTASTiC AT ALL