They've had my car since April, it is now June 19th, and they've already surpassed two projected due dates.

Got in a collision July 1. Here we are on Sept 10 and my car still is not done properly. I was originally promised the car on 8/13, but that was delayed a day or two due to a previously unknown bent axle. Picked it up 8/15. Immediately noticed several issues, including parts not painted and dents not repaired. Brought it back to them 8/20. Went over everything with them. Picked it up again 8/29. Only half of the noted repairs were complete. Picked it up again 9/4. Still had issues with paint, part alignment issues, etc. Picked up again on 9/10. Still missing parts, paint, body seams not properly fitted, electrical still not working, lights unplugged…List goes on and on. Steve has been very apologetic and even put me in a rental the last couple of weeks but it’s not enough. I have the car back and will push my insurance company to finish the job somewhere else. Take it back once...it happens. Twice, maybe they were busy. But 5 times and still not right? Go somewhere else.

I had three people tell me that Caliber gave good quality service and the pricing was reasonable. I took my Minivan in and I am more than pleased with the results they gave me. Mike Jiminez was very nice and very knowledgable about the parts and time frame needed to fix my Minivan. It was ready exactly on time and they did a great job. My car looks like new. Thanks Caliber and Mike.