Got the run around from another company in town - had not called me back after over 22 hours I(I had to call them) and then said they would not be able to fix our heat till Monday. House was freezing and young children in the home. Called Comfort Tech and he called me back within a couple of hours and came out within an hour. Fixed the heating and was very nice! I am very appreciative of his responsiveness but also that he was very honest in his repairs (said he needed to reposition ignition switch as it was rubbing on metal). I will use this company again!!