I normally rent from this location once a month or more for business purposes. Always excellent customer service!

I arrived about 45 minutes early to pick up my rental car. When I arrived, they did not have any of the cars available in my class, so they gave me a free upgrade to a luxury sedan. I got to drive in style in a brand new Chrysler 300, with only 8,000 miles on it. It was a very luxurious drive. I had a great trip! Thanks, National!

We flew into Newport News on a scheduled flight arriving near 2:30 pm on a Sunday.. The National desk was closed. The Enterprise desk was open and processing the National rentals. They were swamped. They apologized profusely but there was a wait of about 20 minutes just to get to the desk. The check-in went smoothly. Picking up the car was no problem. There could be a little more explanation of the return process.

I love National Car Rental. Their service is awesome. Their selection of cars is wonderful. I don't want to rent a car from anybody else. I always recommend National.