I'm a first time pet owner to a 5 week old kitten. The morning of May 14, 2015 she was running in the bedroom and hit her head; 10 minutes later she was found bleeding from the mouth. We rushed her to the closer veterinarian to my house when arriving it took the doctor a couple minutes to come in the room because he was yelling at his receptionist for rushing us in the room to seek medical care to our kitten. The first thing he said to us was, "have you ever been here before?" Not worried about our kitten. When we replied with a no he was very disrespectful and rude to us and told me, that he will not help me or my non breathing kitten out unless he had $500 dollars in his hand then asked us to leave when we didn't have the money. Last thing I'm worried about is grabbing $500 before heading to the vet with my bleeding kitten. And this is a 24/7 emergency vet? Never again will I come back.