My wife and I have brought all of our cars here for years and they have been very honest, fair, and will tell you if something needs to be done right away, or can wait a bit so you have time to plan for it. I have never had a complaint about this shop, and everyone I have sent there has been very happy with it also...you have to take some of these reviews with a grain of salt, and realize that if there is one unhappy customer (for any reason), and 100 happy ones, the unhappy one is more likely to post comments everywhere...