I recently had air duct cleaning done and I was not happy with at all. Sears website shows the tech blocking return vents, vacuuming all vents, taking off vents and cleaning. None was done. I had to remove all vents and clean them of dirt and debris. I do not recommend Sears duct cleaning service.

Recently, I had a horrible experience with Sears Carpet and Upholtery Cleaning Services. First, they took my order incorrectly after I repeatedly told them what services I wanted. I live in a high-rise on the18th floor which requires a portable unit. Apparently this information was never conveyed to the technician, which meant I had to take off from work and as a result lost 3 hrs in wages. But their biggest sin was even after all that the cleaning job was inferior. I filled out the complaint on line to complain, but no one as of yet has returned my call. I am extermely disappointed with the service and I would not recommend Sears for carpet cleaning. I suggest you save your time and money and call Stanley Steamer. The old adage is correct you get what you pay for. True it is cheaper, and so are the results.