I was taken care of from the moment I walked in the door. Everyone there is very personable and the stylists are incredibly knowledgable. The environment is upbeat and fun, and the space itself is beautiful. When I left, I looked great, and felt even better. Although I received one of the best haircuts I've ever had, the stylists ensured me that if for any reason I was unhappy, my satisfaction was guaranteed. If that isn't standing behind their work, I don't know what is. Thanks Salon Jolie, I'm a client for life!