I have been going to Szanto for many years. The only reason I have kept going is because of the Vet not the staff. I agree with you regarding the fees. I have tried to find another vet. I used to go to an office (not sure why I left them) Where they came in with a treatment plan and pricing and gave you the option up front. I just came from Szanto for a simple thing and it cost $300.00 I was shocked. It was more then I expected. I think I'll try and find another place that has upfront pricing. They do not work with you on financing at Szanto and do treat you in an uncomfortable manner when you ask. I'm sure the fees are a problem for some people and to treat you otherwise is just plain rude!! They is an underlying feeling if you don't do all treatments or if you care about the cost you must not love your pet. Which is untrue, for some people we may wish to shop around like we do for ourselves. I also think with pet insurance being added to the picture Vet prices may be jacked up.