March, 2013...I called the Champlain Valley Auto at their new locatoin near the airport - in So. Burlington and asked for an oil change and car inspection, they said, sure bring it over... after I waited a half hour for them to work on my car, they told me they changed the oil but "ran out of inspection stickers" and I would have to go to their Colchester location for the inspection.....so I go all the way over there - a good half hour drive for the inspection, the guy was great but turns out the airport location never had inspection stickers and they were not even an authorized inspection station! They could have told me this when I first called and just sent me to the other location in the first place! That was pretty dishonest and I would not recommend that location ever again. The guy in the Colchester location was very nice though but overall I feel this company is not an honest one that puts their costumers first.

This place is completely unethical! I took my car for a state inspection. They told me the tire rods and ball joints were bad. I took the car to my fiancee's father (a certified mechanic in Mass) and checked out everything on their list. He said everything was like new but replaced everything anyways, then gave me a receipt and sent me back to VT. They came back with the EXACT same problems! I showed them the receipt from my fiancee's father. They took a look at it, shrugged, and told me if they didn't do the work on the car, they wouldn't pass me. I took my car someplace else, and without anymore work, had it passed on the first try!

Do not go here! My car was perfectly fine when I arrived there to have a rusted bracket under the car replaced. Then I needed new front brakes. Then I get a call saying that the master cylinder needed to be replaced. The customer service people were not very friendly or helpful. I went & paid my bill & noticed that the car would not start. A technician left something on & drainded the battery. They were supposed to have recharged the battery, but when I went to pick up the car, the battery was dead and they told me that I needed a new battery & a new alternator. So they jump started the car. They want $ so their technicians kept coming up w/ things to add on to the bill. One customer service person was hostile. Explained to them that if my battery doesn't start that I will be in for a new battery at their expense. All I wanted and needed was a rusted bracket to be replaced and by the time I left the bill came to $502!! My car was fine went I went in and was not having any problems.