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REVIEWS write reviewWrite a Review

REVIEW SUMMARY

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5
1 Reviews
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
D
Debra M.

09/16/16

Provided by YP.com
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About a month ago, my car broke down. In the mean time, it has been with 4 different mechanics. One replaced my starter, another replaced my fuel pump, I paid labor and diagnostic fees. Almost 500 dollars put into my car, and it still wouldn't start. I took it to the dealership and they charged me $125.00, to tell me it was my computer module and that it would cost me $2,400.00 to repair. Someone told me to try Ricks Automotive. These guys Are Amazing! They worked hard on my car and on saving me money. They were able to fix my car for under a thousand dollars. I would of been able to save another 500 if I had taken it to them in the first place. Thank You Rick's Automotive for all of your hard work, you guys Rock!

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M
Michael M.

08/05/15

Provided by YPmobile
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Our family has trusted Ricks for our auto repsirs for years. They have always done a great job. Always above and beyond.

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S
Sharon O.

01/08/15

Provided by YP.com
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We have been using Rick's for years! Wouldn't go anywhere else. Fast and very friendly! A+

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S
Sarah N.

10/14/14

Provided by YP.com
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I took my Jeep in for an oil change and tire rotation at Rick's. I found out just before my appointment that I needed to be across town for a meeting 45 min after my appointment was scheduled. When I checked in for my appointment, I told this to the gentleman at the front desk and he immediately went to check with the mechanics to see how quickly they could get the work done. They said they could do it so they immediately got to work. Thirty minutes later my oil was changed, tires rotated and an inspection was conducted.



When they explained to me what they found on the inspection, they spoke to me professionally and treated me with respect, not talking down to me. They alerted me to a few issues and gave me an idea of the urgency level of each issue without being alarmist or pushing me to make an appointment to get the issues fixed on the spot. I would recommend them for quick, professional service.

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T
Travis C.

06/27/14

Provided by YP.com
review count1photo count0

WOW, That's all I can say. From the customer service when my wife and I first walked in the door. To the waiting area and shuttle service, we were completely satisfied with Rick's. They kept us informed of our needs, finished our vehicle the same day, and picked us up. We totally trust Rick's Automotive with any of our car repairs.

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R
Randy M.

06/19/14

Provided by YP.com
review count1photo count0

Great service, lovely facility. Rick's is dependable and trustworthy. There is a reason they are so well-known in the Springfield community.

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anonymous

02/23/14

Rick's is a top-notch, clean, friendly, professional, honest group of people. My first visit was last week, and as a 'walk-in'. They were clear about what would be done and when, with a very reasonable price. While waiting for the service, the indoor and outdoor lounge area was well stocked, clean and comfortable. I will definitely be a repeat customer!

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F
friendlilady

10/23/09

Provided by YP.com
review count1photo count0
Parent of MSU Student

This shop came highly recommended from friends who have students at MSU. It's such a relief to know there's an honest business in town that can help my son out when he's 3 hours from home. Their prices were in line with quality service with quality parts. I checked several places before I had my son's car worked on. They weren't the highest or the lowest price. And they stand behind their work.

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E
enchanted_me

07/08/09

Provided by YP.com
review count3photo count0
Really?

To the above reviewer.



Did you shop around and see if this is an average price? They can't help that it is an older car. Prices and labor are irrevelant to what you paid for the vehicle. Perhaps you should put the money into a newer one that will have less problems.



I have no idea the value of Ricks but read the review and felt that it was unfair. Honestly it should be removed.

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J
jeslydru

04/17/09

Provided by YP.com
review count2photo count0
Ugh $1800?!

We called these folks needing a valve job on a 1996 2.5 liter six cylinder Chrysler Sebring LX. They told us that the ball park estimate would be $1800. That is 2/3 of what I paid for the car last year. They told us that the only way they would know for sure is if we brought it in. They were very rude over the phone, not anything like what they are in the commercials. I am a college student at MSU with a very tight budget. I am glad I did not use these guys. Use at your own risk!!!

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DETAILS
General Info
* 18 Bays * 10 Technicians
Extra Phones

Fax: 417-882-7268

TollFree: 800-440-7425

Categories
Auto Repair & Service, Auto Engine Rebuilding, Auto Transmission, Automobile Air Conditioning Equipment-Service & Repair, Automobile Body Repairing & Painting, Automobile Parts & Supplies, Tire Dealers
Services/Products
* Complete 1 Stop Auto & Light Truck Repair * Most Major Brands Available * Most Major Brands of Tires
Payment Options
Location
2 Blocks South of Bass Pro, Behind O'Reilly's
Accreditation

Springfield's Best

ASA, AAA, ASE Certified

Better Business Bureau

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Data provided by one or more of the following: Thryv, Data Axle, Yext.