Professional and Compassionate. I can't say enough good things about this business. Shannon is attentive to detail to the needs of our toy poodle GiGi. Shannon has taken care of our previous pet who is now passed and we would only trust her- she understands the needs of our babies more than we do I think! We consider her part of our family ❤ She is very busy for good reason- she is the best. I highly recommend NautiPuppy pet grooming..but call in advance!