Just came from there after waiting one hour for a fill! Terrible service! No apologies for the wait and would still be waiting there now if i hadn't left! Seems to be very independent and doesn'r care about serving the people even after leaving many twenty dollar tips for nail fill in the past, because i felt bad that they worked so hard! Things have changed there!

This place doesn't even deserve one star. Here's why;Ok, so my husband got me eyelash extensions as a birthday gift since I've been talking about them forever. He went into Hollywood nails to set up the appointment and to prepay. Then, he gave me the appointment card on my birthday and said everything was all set. Sweet, huh? I was so excited!! I knew very little about eyelash extensions and the process, so I really didn't know what to expect. On day of the appt. I went in and Cindy seemed really nice and my lashes looked pretty good when she was done. They were long like I asked.. A little stiff, but they looked good. One thing that struck me as odd is that it only took a short time for her to apply, maybe 30 minutes or so and even knowing very little about extensions, I knew they took a while.. Especially the first application. Not having anything to compare the process to, I shrugged it off. 2 weeks later I went in for a fill as I was instructed by Cindy to do. They didn't look as good as the first time. After a few days the clusters were falling out and the lashes seemed to get hard and really stiff. Also, I noticed an occasional natural lash in the extensions that fell out. I already decided I would only be getting this done one more time as I was worried about possible future damage and also didn't like how yucky they looked as soon as a day or two after the fill, but having an event coming up I couldn't leave them the way they were. When I went in for second fill I brought up my concerns up to Cindy and she assured me it was fine just don't sleep on them. About a week later is when things got really bad. Everytime a cluster of extensions fell out there would be a cluster of my natural lashes attached to the extension! I could even see the root and where there were bare spots I could see that my natural lashes were now 1/2 as short as they were before the extensions. Needless to say I was freaking out! I went to a dermatologist and a licensed cosmotogist to find out if my lashes would grow back and can this be fixed. I was told by both that this was due to improper application and was certainly not my fault. Also, I learned that the extensions I got here were really not extensions just clusters of fake lashes.So, it's like this- Cindy used cluster lashes not individual lashes. She most likely glue she wasn't supposed to use. When my natural lash fell out during its natural cycle it was taking the "extension" aka cluster of fake lashes off and pulling lashes that weren't ready to fall off (because not every lash falls out at the same time). Like when you find an eyelash on your cheek that fell out... You don't find several. I go in to ask her to remove them and ask for a refund. She originally only wanted to give me the money for one fill back. I told her I wanted it all. After all, my lashes are destroyed because if her. She said it was my fault because I must be allergic to the glue and then it was because I slept on my lashes. All and all she was completely rude and defensive as I stood there with chopped off lashes. How could it possibly be my fault? Am I supposed to sleep standing up? I explained the lash cycle and once she realized I did my research she had the audacity to say that I should've known I wasn't getting individual extensions based on the cheap price! (Mind you this was a gift, I had no idea the price AND there is no eyelash extensions on their menu.. Things that make you go hmmmm) Then, at the very end she said, "sorry we couldn't do business." She never once apologized for ruining my lashes. She didn't even bother to look at the damaged lashes I had brought in for her to see. I also asked to see the glue she used and she told me it was "up front", but never showed me on the way out. Hmmmm... the photo I've included looks like all the supplies necessary for extensions were in that drawer and why on earth would you keep eyelash extension glue up front where you do nails? Is that what

This place doesn't even deserve one star. Here's why;Ok, so my husband got me eyelash extensions as a birthday gift since I've been talking about them forever. He went into Hollywood nails to set up the appointment and to prepay. Then, he gave me the appointment card on my birthday and said everything was all set. Sweet, huh? I was so excited!! I knew very little about eyelash extensions and the process, so I really didn't know what to expect. On day of the appt. I went in and Cindy seemed really nice and my lashes looked pretty good when she was done. They were long like I asked.. A little stiff, but they looked good. One thing that struck me as odd is that it only took a short time for her to apply, maybe 30 minutes or so and even knowing very little about extensions, I knew they took a while.. Especially the first application. Not having anything to compare the process to, I shrugged it off. 2 weeks later I went in for a fill as I was instructed by Cindy to do. They didn't look as good as the first time. After a few days the clusters were falling out and the lashes seemed to get hard and really stiff. Also, I noticed an occasional natural lash in the extensions that fell out. I already decided I would only be getting this done one more time as I was worried about possible future damage and also didn't like how yucky they looked as soon as a day or two after the fill, but having an event coming up I couldn't leave them the way they were. When I went in for second fill I brought up my concerns up to Cindy and she assured me it was fine just don't sleep on them. About a week later is when things got really bad. Everytime a cluster of extensions fell out there would be a cluster of my natural lashes attached to the extension! I could even see the root and where there were bare spots I could see that my natural lashes were now 1/2 as short as they were before the extensions. Needless to say I was freaking out! I went to a dermatologist and a licensed cosmotogist to find out if my lashes would grow back and can this be fixed. I was told by both that this was due to improper application and was certainly not my fault. Also, I learned that the extensions I got here were really not extensions just clusters of fake lashes.So, it's like this- Cindy used cluster lashes not individual lashes. She most likely glue she wasn't supposed to use. When my natural lash fell out during its natural cycle it was taking the "extension" aka cluster of fake lashes off and pulling lashes that weren't ready to fall off (because not every lash falls out at the same time). Like when you find an eyelash on your cheek that fell out... You don't find several. I go in to ask her to remove them and ask for a refund. She originally only wanted to give me the money for one fill back. I told her I wanted it all. After all, my lashes are destroyed because if her. She said it was my fault because I must be allergic to the glue and then it was because I slept on my lashes. All and all she was completely rude and defensive as I stood there with chopped off lashes. How could it possibly be my fault? Am I supposed to sleep standing up? I explained the lash cycle and once she realized I did my research she had the audacity to say that I should've known I wasn't getting individual extensions based on the cheap price! (Mind you this was a gift, I had no idea the price AND there is no eyelash extensions on their menu.. Things that make you go hmmmm) Then, at the very end she said, "sorry we couldn't do business." She never once apologized for ruining my lashes. She didn't even bother to look at the damaged lashes I had brought in for her to see. I also asked to see the glue she used and she told me it was "up front", but never showed me on the way out. Hmmmm... the photo I've included looks like all the supplies necessary for extensions were in that drawer and why on earth would you keep eyelash extension glue up front where you do nails? Is that what

I've been going to this place for awhile now. I think they do a good job with nails, and I've been loyal on not going anywhere else-- until today that is. I went in and waited an hour and a half....for nothing. I had to end up walking out in complete frustration after wasting almost 2 hours of my time for nothing. I walked in and the lady told me to pick a color and they'd be with me soon (the usual).Well, after abouta half hour of waiting, a HUGE wedding party of about 15 people comes out of the back. Another girl was ahead of me, and she freaked, hoping we did not have to wait for all of them. She asked, and they told her 2 mins. After about 15, they took her. After about another 15 minutes, I ask how muchlonger,andthey tell me 5 or 10 minutes. After 30 minutes, nothing-I'm still waiting. I walked in the place at 11:30am; finally at1pm,I have to leave, or I'll be late for work. Seriously tell us the deal as soon as we walk in! Now,I'll nevergo back-unless I get some sort of incentive

Very thorough and super quality! If you've never been, ask for Vinny. Massage chairs!

Warning do not go to this place i went and got eyebrows done and i wish i had never even heard of this place the lady didnt listen to how i wanted them or she just didnt know what she was doing my eyebrows came out uneven n way too thin please if u want nice brows go anywhere else but here u will hate urself for walking in the door i wont even start talking about the dirty eyebrow brush she used be start n dont go there i wish i never did

excellent service. I am a medical professional and have been going here for over one year and am very pleased with their practice . The price is very affordable and that keeps you coming back and recommending to others

Cindy and Danny, the owners of Hollywood Nails, are the absolute BEST at their profession. Besides doing an excellent job, they are always friendly and accomidating. Would not consider going anywhere else!! Christina and Tabatha