The vulgar and scurrilous post was made by Scott Tripp who works for FindLaw, a unit of Thomson Reuters. He and his co-worker, Rod Jackson, cold-called our firm via an unsolicited FedEx delivery that prominently displayed "You Failed" on the outside of the envelope. Apparently it was their attempt at humor to criticize our lack of a website for our firm. They insisted on trying to sell us website services. We repeatedly declined. Rod Jackson implored us to schedule a 30-minute visit by Scott Tripp to tell us all about the great services that FindLaw could offer. We declined again. Scott Tripp showed up at our offices anyway. When he was finally sent away, he posted this review attacking me personally. He just didn't have the guts to sign his name.